frequently asked questions
What services do we offer?
Copy Services: Our high-speed, state-of-the-art duplicators produce copies efficiently and economically. We can create copies from a physical document or digital file.
Printing Services: From one color to full color printing, our shop has all the tools to meet your needs. From short run to long run, we can offer a solution that will be just right
Finishing Services: We can cut, perforate, score, number, fold, collate, saddle stitch, bind, and add just about any binding process or finishing touch you could ever need.
Design Services: With our in house graphic designer, we offer a full range of design services. If you need a brochure, we can print your camera ready artwork or design one from scratch or using photo and design files you provide.
What grades of paper can I print on and what is their basis weight?
Text: A high-quality grade paper with a lot of surface texture. Basis weights range from #60 to #100. #70 is the most common.
Uncoated Book: The most common grade for offset printing. Typically #50 to #70.
Coated Book: Has a glossy finish that yields vivid colors and overall excellent reproduction. Basis weights range from #60 to #110.
Cover: Used to create business cards, postcards and book covers. Can be coated or uncoated. Basis weights are #80, #100, or #130.
What types of paper coating can I choose?
You can enhance your printed product with various types of coating including semi-gloss, dull AQ coating, UV coating, silk lamination, and suede lamination.
What types of bindings can I add to multi-page printed projects?
The most common binding methods for books and other multi-page documents include:
Perfect binding: Gluing the outside edges of the pages together to create a flat edge.
Saddle-stitch binding: Using staples along the folds of the pages to bind them together.
Spiral binding: Wires in a spiral form threaded through punched holes along the binding edge of the papers. Allows the document to lay open flatly.
Plastic comb binding: Similar to spiral binding but using a tubular plastic piece with teeth that fit through rectangular holes and are punched into the binding edge.
Three-ring binding: A series of three holes are punched into the pages and fitted into a binder.
Placing an Order
How do I get a price estimate for my project?
Simply complete our online price quote form here. Or give us a call at 760-632-8911 to speak with us directly about your project.
How long will it take to print my order?
Every project is different. Some print jobs can be completed in minutes while some can take several days. Let us know when you need your project completed and we'll do our best to work with your time frame. We go to great lengths to meet your most pressing deadlines.
What type of file should I send?
PDF files are preferred. By design, a PDF file incorporates the information needed to maintain document consistency from system to system. Most other file formats such as Adobe InDesign, Illustrator and Microsoft Word are easily converted to a PDF file. You can request a proof before we send your project to print.
How should I set up my bleed and crop marks?
If you are sending an EPS or PDF file, make sure you include an 1/8 in. bleed with crop “borders on jobs.” If the border is too close to the cut line, it may get cut slightly off center.
What forms of payments do you accept?
We accept major credit cards including Visa, Mastercard, Amex, and Discover. We also accept cash and check payments.
What is a proof?
A proof is a one-time copy of your printed document. It’s used for visual inspection to ensure that the layout and colors of your document are exactly as they are intended to be.
What is a full bleed?
A full bleed is when the printed ink extends all the way to the edge of the paper, leaving no white margins. This is commonly seen in brochures, flyers, and more, especially when the final product won't be cut or cropped to its final size.
What are Pantone colors?
Pantone colors, also known as PMS colors, refer to the Pantone Matching System. This reference is used by the printing industry and identifies specific colors by a unique set of letters and numbers (ex: Pantone 1235 C). By using this standardized system, it ensures that the colors on your document appear the same across all print and digital devices and will look consistent throughout each print run.
What is large format printing?
Large format printing uses specialized printers to create a variety of oversized items such as custom banners, posters, canopies, table throws, and more. This type of printing is long-lasting and especially durable, making these objects able to withstand all types of weather conditions.
Standard Print Sizes
What is the most common size for business cards?
Standard business cards are 3.5” x 2”. We also print custom sizes including 1.5” x 3.5” and 2.5” x 2.5” square business cards. You can also order business cards with rounded corners.
What are the most common sizes for brochures?
Common brochure sizes include 8 1/2" x 11,” 8 1/2" x 14,” 11" x 17,” and 8.5” x 22.”
What are the standard sizes for postcards?
Postcards are most commonly printed in three sizes: 4" x 6,” 5" x 7,” 5 1/2" x 8 1/2,” 6” x 9” and 6” x 11.”
What direct mail services do you offer?
Direction Mailing: Whether you need to send a postcard or brochure in the mail, we can assist. Just send us your mailing list including recipient names and addresses and we’ll take care of the rest.
EDDM (Every Door Direct Mailing): Need to send flat cards to everyone along a mail route? We can do that! This service is popular with businesses who need to send a promotional mailer to everyone in a specific geographic area.